Do you work in the hotel industry?
Do you teach English to people in the hotel industry?
If so, then this site may be just for you.
This site provides basic English training for employees of the hotel industry who wish to improve their English skills. The lessons are function based and contain common expressions for the various functions that are likely to be encountered by hotel employees. Sample dialogues are also included that students may use as models.
For English teachers, there are also activities, games, discussion topics, work sheets, and role play situations can can be used within the class room to provide additional practice for students in using the language. Clicking on an item from the menu on the right will take you to that module or function. The activities, games, and discussion topics can be accessed by clicking on the Module Activities button. The sole hope of this site is to improve the English language skills of persons desiring to provide improved services to hotel guests, to enhance the persons employability, and just maybe increase their income stream by increasing the size of their tips. Useful English Phrases for Hotels
1) Checking In
Welcome to Do Re Mi! How may I help you?
We have a reservation for a double room for one week.
Can I have your name, please?
My name is Josephson. That's J-O-S-E-P-H-S-O-N.
Could you sign your name here, Mr. Josephson? This is your keycard. You will be in Room 1313.
2) Your Room
Hey, this room is really nice! And big, too.
Come over to the window and look at the view.
Wow! Look at the waves. I can't wait to go for a walk along the beach.
Let's go out and enjoy the sun and sea now. We can unpack our suitcases later.
That's a great idea. Grab a towel and some sunscreen and let's go!
3) Tipping
Let's see, we tipped the taxi driver 15% on the way to the hotel...
He was very helpful, so it was worth it.
And we tipped 12% at the restaurant...
The service was good, but not great.
Now how much should we tip the maid for cleaning our room?
I think a dollar a day is good enough.
Only a dollar? I think two would be better.
4) Exchanging Money
Hi, could you change this travellers check for me?
Sure. Do you have your passport?
Yes, here it is.
That's fine, Mr. Josephson. Now just sign the check here and I can give you cash.
What is the exchange rate today?
You're in luck. The dollar is weaker, so you only have to pay 10,500 plunkets for each dollar.
That is good! Last week we had to pay 13,000 plunkets.
5) Checking Out
Will you be checking out now?
Unfortunately, yes. We've had a great stay, but now it's time to go home and get back to work.
Well, we hope you'll have the chance to come back and stay with us again in the future.
We hope so too!
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